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Fully Outsourced HR Service

Our client, an established IT services provider with a rapidly growing workforce, faced a critical challenge: managing their human resources efficiently and strategically. As they expanded their operations, they recognized the need for a comprehensive HR solution that could adapt to their evolving needs. This is where our care-driven consultancy stepped in to provide a tailored, fully outsourced HR service.

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"We turned to Arrimo for their overall strategic people solutions, and it was a great decision. Completing a whole review of our HR Policies and Procedures, Workforce and Culture their talent management strategies have boosted our workforce and productivity."

The Goal

The primary goal for our client was to streamline their HR processes, reduce administrative overhead, and ensure compliance with evolving labour regulations. They sought a solution that would not only address their immediate HR needs but also provide a strategic framework for managing their workforce as they continued to grow.

Execution

To achieve the outlined goals, a systematic and technology-driven approach was adopted:

  1. HR Outsourcing: We provided a fully outsourced HR service, handling everything from recruitment and onboarding to employee benefits administration and compliance management. This allowed our client to focus on their core IT services without the burden of HR administration.
  2. Strategic HR Planning: We worked closely with our client to develop a long-term HR strategy aligned with their business goals. This involved creating workforce development plans, talent acquisition strategies, and performance management frameworks.
  3. Technology Integration: To enhance efficiency and transparency, we integrated modern HR technology solutions into their operations. This included an employee self-service portal for leave requests, document management, and performance reviews.
  4. Compliance Management: Staying compliant with labour laws and regulations is crucial. Our team supported the client to ensure that their HR practices were up to date with current laws and helped them navigate complex legal requirements.
  5. Employee Engagement: We implemented programs to boost employee engagement, including training and development opportunities, recognition programs, and employee feedback mechanisms.

Results

The implementation of our strategic people solution resulted in significant improvements for our client.

  1. Cost Savings: By outsourcing HR functions, our client reduced overhead costs associated with maintaining an in-house HR team. This allowed them to allocate resources more efficiently to support their IT services.
  2.  Efficiency Gains: Streamlined HR processes and the integration of technology improved overall efficiency. This reduced administrative bottlenecks and allowed HR staff to focus on more strategic tasks.
  3.  Legal Compliance: Our client achieved and maintained full compliance with employment laws, mitigating the risk of legal issues and associated penalties.
  4. Talent Acquisition and Development: Our strategic HR planning and talent acquisition strategies led to a more robust recruitment process, attracting top talent within the IT industry. Additionally, the focus on employee development increased staff retention rates.

 

Benefits

The benefits of our bespoke strategic people solution for our IT services provider client were profound.:

1. Focus on Core Business: With HR functions fully outsourced, our client could concentrate on their core business activities, such as IT service provision and customer satisfaction.
2. Scalability: The solution was designed to grow with our client's needs. As they continued to expand their workforce and services, our HR support adapted seamlessly.
3. Enhanced Competitiveness: By attracting and retaining top talent, our client gained a competitive edge in the IT services market, delivering high-quality solutions to their customers.
4. Peace of Mind: Knowing that their HR processes were compliant and efficient, our client enjoyed peace of mind, allowing them to pursue their business objectives with confidence.

The Inspiration

A straightforward encompassing solution

Arrimo’s bespoke strategic people solution provided our IT services provider client with the comprehensive HR support they needed to thrive and grow. By outsourcing HR, implementing efficient processes, and aligning HR strategies with business goals, we helped our client achieve cost savings, legal compliance, and a competitive advantage in their industry. This case study showcases the transformative power of tailored HR solutions in supporting business success.